Hi there,
I purchased the premium membership yesterday from the Ircam Forum shop, but it is not updating and telling me I have no orders, so can’t access any of the softwares. Does it take a long time to process?
thanks
Hi @jhyde,
thanks for coming back to us. We’re working on it.
In the future and for other premium members, please contact the website support directly for any problems, suggestions or remarks about the site via the store:
https://shop.ircam.fr/index.php?controller=contact
Your request will be processed more quickly this way.
We apologize for the inconvenience and will do our best to accommodate you as soon as possible.
Best regards,